Features

Core Operations

Reservation & Booking

  • More than 500 OTAs integrated
  • Online booking engine
  • Reservation management & modification
  • Reservation history & tracking
  • Check-in request management
  • Group bookings & block management

Room & Inventory Management

  • Room inventory management
  • Room categorization & features
  • Room status tracking
  • Room history
  • Housekeeping management
  • Service order management

Pricing & Rate Management

  • Rate plan creation & management
  • Dynamic daily rate configuration
  • Rate details by room category
  • Tax rate configuration
  • Service charge management

Property Administration

  • Multi-property support
  • Property configuration & settings
  • Department management
  • User & team management
  • Role-based access control
  • Facility & amenity management

Audit & Security

  • Complete audit logging
  • Multi-factor authentication
  • Data encryption & protection
  • Permission & access control

Revenue Management

Guest Billing & Accounts

  • Guest folio management
  • Charge items & amendments
  • Guest deposits & prepayments
  • Invoice generation & management
  • Transaction tracking

Financial Accounting

  • Full Chart of Accounts
  • General Ledger & Journal entries
  • Complete accounting suite
  • Financial reporting capability
  • Multi-currency support

Channel & Revenue Integration

  • Channel manager integration
  • Multi-channel rate distribution
  • Inventory synchronization

Financial Statement

  • Balance sheet creation
  • Profit and Loss Account
  • Cash flow statements

Guests Growth

Guest Management

  • Guest profiles & communication history
  • Guest authentication & secure access
  • Guest portal for self-service
  • Guest reviews & feedback collection
  • Loyalty tier management & rewards

Marketing Automation

  • Campaign management & execution
  • Guest segmentation & targeting
  • Marketing automation rules
  • Message template design
  • Email & SMS delivery

Guest Communications

  • Guestrooms communication system
  • Incident reporting & resolution
  • Guest portal notifications
  • Personalized messaging
  • Pre-arrival & post-stay communications

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