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Core Operations
Reservation & Booking
- More than 500 OTAs integrated
- Online booking engine
- Reservation management & modification
- Reservation history & tracking
- Check-in request management
- Group bookings & block management
Room & Inventory Management
- Room inventory management
- Room categorization & features
- Room status tracking
- Room history
- Housekeeping management
- Service order management
Pricing & Rate Management
- Rate plan creation & management
- Dynamic daily rate configuration
- Rate details by room category
- Tax rate configuration
- Service charge management
Property Administration
- Multi-property support
- Property configuration & settings
- Department management
- User & team management
- Role-based access control
- Facility & amenity management
Audit & Security
- Complete audit logging
- Multi-factor authentication
- Data encryption & protection
- Permission & access control
Revenue Management
Guest Billing & Accounts
- Guest folio management
- Charge items & amendments
- Guest deposits & prepayments
- Invoice generation & management
- Transaction tracking
Financial Accounting
- Full Chart of Accounts
- General Ledger & Journal entries
- Complete accounting suite
- Financial reporting capability
- Multi-currency support
Channel & Revenue Integration
- Channel manager integration
- Multi-channel rate distribution
- Inventory synchronization
Financial Statement
- Balance sheet creation
- Profit and Loss Account
- Cash flow statements
Guests Growth
Guest Management
- Guest profiles & communication history
- Guest authentication & secure access
- Guest portal for self-service
- Guest reviews & feedback collection
- Loyalty tier management & rewards
Marketing Automation
- Campaign management & execution
- Guest segmentation & targeting
- Marketing automation rules
- Message template design
- Email & SMS delivery
Guest Communications
- Guestrooms communication system
- Incident reporting & resolution
- Guest portal notifications
- Personalized messaging
- Pre-arrival & post-stay communications